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    Privacy Policy

    How we collect, use, and protect your information.

    Last updated: January 1, 2025

    1. Introduction

    Cloudmess ("we," "our," or "us") is a technology consultancy providing AI, DevOps, cloud infrastructure, and software engineering services. This Privacy Policy describes how we collect, use, and share information when you visit our website (cloudmess.io) or engage with our services.

    2. Information We Collect

    We collect information you provide directly to us, including:

    • Contact information: Name, email address, and company name when you reach out to us or use our website tools.
    • Project details: Information about your project or infrastructure needs that you share through our website or communications.
    • Usage data: Information automatically collected when you visit our site, including IP address, browser type, pages visited, and time spent on our site.
    • Cookies and similar technologies: We use cookies and similar tracking technologies to improve your browsing experience. See our Cookie Policy for details.

    3. How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiries and provide requested services
    • Send you project proposals and relevant follow-up communications
    • Improve our website and services
    • Analyze usage patterns to enhance user experience
    • Comply with legal obligations

    4. Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    • Service providers: With trusted third-party services that help us operate our website and business (e.g., hosting, analytics, email), subject to confidentiality obligations.
    • Legal requirements: When required by law, regulation, or legal process.
    • Business transfers: In connection with a merger, acquisition, or sale of assets.

    5. Data Security

    We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure data storage on AWS infrastructure, and access controls limiting data access to authorized personnel only. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    6. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Inquiry submissions are retained for up to 24 months. You may request deletion of your data at any time by contacting us.

    7. Your Rights

    Depending on your location, you may have the following rights regarding your personal information:

    • Access the personal data we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Object to or restrict processing of your data
    • Data portability

    To exercise any of these rights, please contact us at info@cloudmess.io.

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

    10. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us at info@cloudmess.io.