Terms of Service

Last updated: January 1, 2025

1. Agreement to Terms

By accessing or using the Cloudmess website (cloudmess.io) or engaging our consulting services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Cloudmess provides technology consulting services including AI/ML development, MLOps, DevOps, cloud infrastructure, FinOps, and software engineering. The specific scope, deliverables, timeline, and fees for any engagement will be defined in a separate Statement of Work (SOW) or consulting agreement signed by both parties.

3. Consulting Engagements

For all consulting engagements, the following terms apply unless otherwise specified in a signed agreement:

• Scope: Work will be performed as described in the agreed-upon SOW. Changes to scope require written agreement from both parties.
• Payment: Payment terms will be specified in the SOW. Unless otherwise agreed, invoices are due within 30 days of receipt.
• Intellectual property: Unless otherwise agreed in writing, all work product created during an engagement is owned by the client upon full payment. Cloudmess retains the right to use general knowledge, skills, and experience gained during the engagement.
• Confidentiality: Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement.

4. Website Use

When using our website, you agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers
• Submit false or misleading information through our forms
• Scrape, crawl, or use automated tools to collect data from the site without permission

5. Limitation of Liability

To the maximum extent permitted by law, Cloudmess shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability for any claim arising from a consulting engagement shall not exceed the fees paid by you for the specific engagement giving rise to the claim.

6. Warranties and Disclaimers

Our website is provided "as is" without warranties of any kind. For consulting services, we warrant that work will be performed in a professional and workmanlike manner consistent with industry standards. We do not guarantee specific business outcomes, performance improvements, or cost savings, though we will work diligently to achieve the objectives described in any SOW.

7. Termination

Either party may terminate a consulting engagement with 14 days' written notice, unless otherwise specified in the SOW. Upon termination, the client shall pay for all work completed up to the termination date. We reserve the right to suspend or terminate website access for any user who violates these terms.

8. Indemnification

You agree to indemnify and hold harmless Cloudmess and its employees from any claims, damages, or expenses arising from your use of our website, your violation of these terms, or your infringement of any third-party rights.

9. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or our services shall first be attempted to be resolved through good-faith negotiation between the parties.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on this page. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us at info@cloudmess.io.